InmateFoto

How fast do photos get delivered to the inmate?

InmateFoto has a priority mail relationship with USPS. You should expect delivery times to the facility to be between 1-3 days from the time photos are posted. You can monitor the status of each pack of photos for delivery. Keep in mind that correctional facilities check inmate mail for contraband and that can take time as well.

How fast does InmateFoto process photos?

InmateFoto guarantees same day processing for photos received before 3:00PM EST on business days. Photos received after 3:00PM will be sent out on the next business day.

Do you service all correctional institutions?

Yes. We service all Federal & State prisons as well as County jails and civilian rehabilitation centers.

What size, stock and finishing options are available for Photos?

We currently print photos on 4x6 photo stock paper with a gloss finish. We expect to introduce other sizes and finishes in the near future, and those options will be made available to users for selection.

How can I upload photos on my account?

When you are in your account go to "New order". First it will ask you to select your loved one and after that you can upload photos directly from your phone/pc or use the links to social media.

What forms of payment do you accept?

We accept Visa, Mastercard and Discover. We accept bank checks, institutional checks and Money Orders. We DO NOT accept Personal Checks.

Can I pay directly on my loved one's account ?

Anyone can make a payment on accounts managed directly by the inmate. All you need is the account number and you can use the "QUICKPAY" option on the website. Before you pay we will confirm you have the correct account first.

How do I link my account with Facebook or Instagram for easy account access?

When you create an account you can Sign Up using Facebook or Instagram. If you wish to link your account afterwards you can link it in your account going to "Account" in the menu.